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Your Collision Repair Guarantee

Your peace of mind for you and your loved ones

All accident damage repairs undertaken by our approved repairer network repairers are covered by a Collision Repair Lifetime Guarantee.

This guarantee is testament to our commitment to our customers, confidence and belief in our high levels of quality control and workmanship, and provides our customers with the peace of mind that they are going to remain happy with the service received from the Vizion Network for as long as the vehicle is owned by the customer.

What if there is a problem?

In the unlikely event that you experience an issue with your repair, please contact your repairer first. Their details are shown on your certificate. Explain the concern and they will investigate and support you to put things right.

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How do I access the guarantee?

Your certificate will be ready within 12 hours of your vehicle being collected, and will be available on this page. Don't worry, we will send you details via email or sms when it is ready.

Ford Certifed Collision Network

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Need Help?

One call does it all, our team is here to help

Call our support line 0800 587 3673, one call and we can sort it all.

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Ford Accident Management is provided on behalf of Ford Motor Company Limited by White Room Consortium Ltd. Company Registration No - 07768048 Registered in England and Wales. Registered Office: The Deep Business Centre, Tower Street, Hull, HU1 4BG.