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Booking your Repair

Our booking system is user-friendly, enabling you to select a repairer and provide details about the damage to your vehicle.
Step 1 | Check and confirm your details

Step 1 | Check and confirm your details

Ensure that we have the correct details for contacting you and the current location of your vehicle.

Step 2 | Let us know the damage

Step 2 | Let us know the damage

By providing as much detail and information regarding the damage of your vehicle will help our engineers attain the level of repair and if there is a requirement for parts.

Step 3 | Choose your repairer

Step 3 | Choose your repairer

Taking into account the location of your vehicle, we will present you with 5 repairers for your consideration.

Step 4 | Confirm Booking

Step 4 | Confirm Booking

An overview of your choices and information added, offering you the chance to update or edit. When you are satisfied with your choices, you can proceed to submit your booking.

Using your HubYour Repair ReferenceFrequently Asked QuestionsBooking your RepairUsing your PortalHow long will my repair take?Communication PreferencesService UpdateGet in Touch

Support when you need it most

Our Ford Accident Management team is with you every step of the way, helping ensure your repair is handled quickly, safely and with complete care. Find out more.

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Ford Certified Quality

Ford Certified Collision Network repairers follow the highest standards, using the right tools, expertise and genuine Ford parts to restore your vehicle safely and correctly. Their focus is on getting you back on the road with confidence.

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Your Guarantee

The Collision Guarantee is testament to our commitment to our customers, confidence and belief in our high levels of quality control and workmanship by our repairers.

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Help & Support

If you are unsure what to do next or need support with your repair, you can visit our help area or speak with one of our Ford Repair Specialists on 0800 587 3673. We are here to guide you.

Ford Certifed Collision Network

Useful Links

Ford Main Site
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Quick Links

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Need Help?

One call does it all, our team is here to help

Call our support line 0800 587 3673, one call and we can sort it all.

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Ford Accident Management is provided on behalf of Ford Motor Company Limited by White Room Consortium Ltd. Company Registration No - 07768048 Registered in England and Wales. Registered Office: The Deep Business Centre, Tower Street, Hull, HU1 4BG.